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Streamlining an Administrative Service through Digitalization

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Streamlining an Administrative Service through Digitalization

The team completed the project for Ingeniørvesenet in the spring of 2023 as a requirement for the IT and Information Systems bachelor’s degree. This assignment is written for Atea, a leading IT company in the Nordics and the Baltic States (Atea, n.d.). We have developed an application through Power Apps in Microsoft Power Platform, where we have digitalized a manual renting-service process for Ingeniørvesenet. The application aims to simplify the regular process of renting vehicles for construction work in Kristiansand municipality. The project's development began in January. By the beginning of June, a completed application should be ready to be delivered and presented to Ingeniørvesenet and Atea.

This report will describe the decisions made during the project and provide an explanation for them. The four fundamental Agile Manifesto principles and some Scrum artifacts define the methodology used (Edy, 2016). The team has accomplished project improvement with continuous Sprint Reviews, specific Sprint goals, and effective communication within the team. The team collected significant information to outline the user's demands to guarantee product quality. To achieve a high-quality solution, the team integrated a risk assessment, engaged in various Microsoft courses for Power Apps, and performed user testing throughout the design and development phase.  

Further, the interviews and user testing was analyzed. This led to an understanding of possible improvements in the already existing system. The research led to the structure and design of the application. Afterward, techniques like mockups, wireframes, and David Benyon's design principles were utilized to develop the final user interface design. 

The team has defined the goal that the application should provide a minimum viable product. The development of the application started later than anticipated due to a lack of competence within the Microsoft Power Platform. Despite these difficulties, the procedure led to the creation of a compatible system. We are pleased with the results and the learning that we have achieved.

A walkthrough of the system developed can be viewed here.


Fullført oppgave

Grad: Bachelor
Studium: IT og informasjonssystemer
Leverings­tidspunkt: 2023 - Vår
Samarbeid: Atea





  • Eigill Kristiansen Muruvik Vonen
  • Hedvig Løge Stendal
  • Ingebjørg Gregersen
  • Karoline Hamre