Sara Hofmann
Associate Professor
Vitenskapelige publikasjoner
- Rydén, Hanne Sara-Maria Höglund; Hofmann, Sara (2024). Frontline workers’ role in digital self-service co-production: Channel promoters, digital helpers, or intermediaries. eJournal of eDemocracy and Open Government. ISSN: 2075-9517. 16 (2). doi:10.29379/jedem.v16i2.919.
- Hofmann, Sara; Sæbø, Øystein; Rydén, Hanne Sara-Maria Höglund (2024). Implications of Digitalised Welfare Services from a Vulnerable Citizens' Perspective. Nordisk välfärdsforskning | Nordic Welfare Research. ISSN: 2464-4161. 9 (2). s 127 - 141. doi:10.18261/nwr.9.2.2.
- Heggertveit, Ida; Lindgren, Ida; Madsen, Christian Østergaard; Hofmann, Sara (2023). Administrative Burden in Digital Self-service: An Empirical Study About Citizens in Need of Financial Assistance. Electronic Participation. 14th IFIP WG 8.5 International Conference, ePart 2022, Linköping, Sweden, September 6–8, 2022, Proceedings. ISBN: 9783031232138. Springer. Konferanseartikkel. s 173 - 187.
- Schmidt, Michaela Margarethe; Farshchian, Babak Amin; Hofmann, Sara (2023). The digital public encounter. Reports of the European Society for Socially Embedded Technologies. ISSN: 2510-2591. doi:10.48340/ecscw2023_ws04.
- Rydén, Hanne Sara-Maria Höglund; Hofmann, Sara; Verne, Guri Birgitte (2023). The self-serving citizen as a co-producer in the digital public service delivery. Electronic Government 22nd IFIP WG 8.5 International Conference, EGOV 2023, Budapest, Hungary, September 5–7, 2023, Proceedings. ISBN: 9783031411380. Springer.
- Johannsen, Florian; Mang, Fabian; Fill, Hans-Georg; Hofmann, Sara (2023). Tool-based Codification in Business Process Improvement and the Impact on Problem-Solving. Enterprise Modelling and Information Systems Architectures - An International Journal. ISSN: 1860-6059. 18 (1). doi:10.18417/emisa.18.1.
- Hofmann, Sara; Pappas, Ilias (2021). Understanding Civic Engagement on Social Media Based on Users’ Motivation to Contribute. Lecture Notes in Computer Science (LNCS). ISSN: 0302-9743. 12849s 27 - 39. doi:10.1007/978-3-030-82824-0_3.
- Hofmann, Sara; Madsen, Christian Østergaard; Distel, Bettina (2020). Developing an Analytical Framework for Analyzing and Comparing National E-Government Strategies. Electronic Government. ISBN: 9783030575991. Springer. Chapter. s 15 - 28.
- Ogonek, Nadine; Räckers, Michael; Gilge, Steffen; Hofmann, Sara (2020). E-Kompetenzen. Handbuch Digitalisierung in Staat und Verwaltung. ISBN: 9783658236694. Springer. Chapter 57.
- Flak, Leif Skiftenes; Hofmann, Sara (2020). The Impact of Smart City Initiatives on Human Rights. CEUR Workshop Proceedings. ISSN: 1613-0073. 2797s 165 - 175.
- Madsen, Christian Østergaard; Pieterson, Willem; Hofmann, Sara (2020). The Relationship Between Outbound and Inbound Communication in Government-to-Citizen Interaction. CEUR Workshop Proceedings. ISSN: 1613-0073. 2797s 107 - 116.
- Lindgren, Ida; Madsen, Christian Østergaard; Hofmann, Sara; Melin, Ulf (2019). Close encounters of the digital kind: A research agenda for the digitalization of public services. Government Information Quarterly: an international journal of information technology management, policies, and practices. ISSN: 0740-624X. 36 (3). s 427 - 436. doi:10.1016/j.giq.2019.03.002.
- Madsen, Christian Østergaard; Hofmann, Sara (2019). Multichannel Management in the Public Sector: A Literature Review. Electronic Journal of e-Government. ISSN: 1479-439X. 17 (1). s 20 - 35.
- Hofmann, Sara; Sæbø, Øystein; Braccini, Alessio Maria; Za, Stefano (2019). The public sector's roles in the sharing economy and the implications for public values. Government Information Quarterly: an international journal of information technology management, policies, and practices. ISSN: 0740-624X. 36 (4). doi:10.1016/j.giq.2019.101399.
- Hofmann, Sara; Csaki, Csaba; Edelmann, Noella; Lampoltshammer, Thomas; Melin, Ulf; Parycek, Peter (2020). Electronic Participation. 12th IFIP WG 8.5 International Conference ePart. ISBN: 978-3-030-58140-4. Springer. s 200.
- Hofmann, Sara; Müller, O; Rossi, Matti (2020). Designing for Digital Transformation. Co-Creating Services with Citizens and Industry. ISBN: 9783030648237. Springer.
- Hofmann, Sara; Csaki, C (2020). Electronic Participation. ISBN: 9783030581411. Springer.
- Hofmann, Sara; Müller, Oliver; Rossi, Matti (2020). Designing for Digital Transformation. Co-Creating Services with Citizens and Industry. ISBN: 978-3-030-64822-0. Springer Nature. s 480.
- Rydén, Hanne Sara-Maria Höglund; Hofmann, Sara; Verne, Guri Birgitte (2023). The self-serving citizen as a co-producer in the digital public service delivery.
- Flak, Leif Skiftenes; Vassilakopoulou, Polyxeni; Hofmann, Sara; Lyngstad, Cathrine Pihl; Kongsvild, Ragnhild (2022). Human centered digital transformation..
- Hofmann, Sara; Madsen, Christian Østergaard; Lindgren, Ida; Verne, Guri Birgitte (2021). A citizen-centered analysis of what public services are suitable for digital communication channels..
Sist endret: 4.06.2019 17:06